Trust Portal

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The Lumifi Trust Portal is a centralized resource that provides customers with access to information and documents that promote transparency and trust. It allows users to find answers to questions, submit questionnaires, and explore knowledge about Lumifi's security practices. By utilizing the Trust Portal, customers can build a stronger relationship with Lumifi based on informed trust and collaboration.

Documents

COMPLIANCESOC 2 Type 2

Product Security

We pay great attention to enterprise features such as access control and single sign on. We are happy to provide more details about our enterprise features upon request.

Reports

We may provide security-related reports upon request.

Data Security

We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request.

App Security

We take application security seriously and are putting together a program to monitor internal apps.

ESG

Data Privacy

Privacy of customer data is top of mind. We follow industry best practices and follow all applicable privacy regulations.

Access Control

Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.

Infrastructure

We take great care to work with best-in-class infrastructure providers that provide secure computing and storage. We are happy to provide more details about our infrastructure upon request.

Endpoint Security

We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.

Network Security

We protect our corporate network against external & internal threats.

Corporate Security

We implement internal measures and practices to maintain a high standard of security.

Risk Management

We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.

Asset Management

We have strict asset management policies in place to ensure that all assets are accounted for and secure.

BC/DR

We have a business continuity plan in place to ensure that we can continue to operate in the event of a disaster.

Training

We provide security awareness training to all employees to ensure that they are aware of security best practices.

Change Management

We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.

Physical & Environment

We have physical and environmental controls in place to ensure that our data centers are secure and reliable.

Continuous Monitoring

We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.

Knowledge Base (FAQ)

If you need help using this Trust Portal, please contact us.

Contact Support

If you think you may have discovered a vulnerability, please send us a note.

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